.Five9 (FIVN) has actually been awarded the 2024 Aragon Research Advancement Honor for AI Get in touch with Centers and named a Forerunner in pair of Aragon Study Globe rumors: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The company was realized as the most important provider in the AI Representative Operating systems report.At the center of Five9’s development is their sight for The brand-new CX, where AI Professionals as well as AI-empowered Human Agents collaborate to supply hyper-personalized client adventures. The provider recently presented brand-new innovations featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use innovation in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Analysis Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Brokers AI et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also named an Innovator in The Aragon Study World for AI Broker Operating Systems in the ICC, 2025 and also Aragon Research Globe for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has been named a champion of the 2024 Aragon Research Development Honor for Artificial Intelligence Get In Touch With Centers. Also, Five9 has been actually called an Innovator in two Aragon Analysis Globe records: AI Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This awareness from Aragon Research highlights Five9’s posture as a forerunner in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 document roles Five9 as the best
critical merchant rated in
the document, identifying Five9 s calculated sight for AI-driven technology in CX. At the center of the innovation is Five9’s perspective for The brand-new CX where AI Representatives and also AI-empowered Person Representatives team up to provide hyper-personalized, straightforward customer experiences. By empowering companies to deliver transformative consumer communications while lowering expenses and also improving productivity, Five9 is setting brand new criteria for AI-powered solutions in the contact center industry.
AI is actually foundational for developing remarkable client expertises, and we are actually honored to become pinpointed by AragonResearch as cutting-edge for our initiatives to move the smart get in touch with facility onward, said Jonathan Rosenberg, Chief Technology Policeman and Chief of Artificial Intelligence, Five9. Our emphasis has actually been, as well as are going to remain to be, aiding companies provide those knowledge with easy-to-use tools as well as capabilities. Along with each brand new development, our company take an advance for both Five9 and for the field all at once.
The Aragon Research study Innovation award recognizes carriers leveraging speculative use innovation to certainly not just conform as markets modify, yet to definitely interrupt as well as notify just how their markets will definitely evolve. Five9 was actually formally offered with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study awards event.Five9’s dedication to innovation, especially its own eyesight for mixing AI Representatives and also AI-empowered Human Brokers, is preparing a new requirement for exactly how businesses may supply hyper-personalized as well as seamless client experiences, said Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Research. This honor and also report identification improves Five9’s commitment to delivering AI advancements for CX.
Earlier this year, the company offered brand new developments, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Professionals, that enhance the way business move toward CX, driving much better outcomes for both consumers and also brokers. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Wizard AI, provides an extensive rooms of options to energy AI-elevated customer expertises that deliver much better company results and also Take Joy to CX.
Our unified cloud-native offering enables hyper-personalized consumer adventures and additional equipped workers, creating every customer communication a lot more connected, simple, as well as individual. Counted on through 2,500 +clients and 1,400+ partners worldwide, Five9 brings together the electrical power of artificial intelligence, our system, as well as our folks to drive AI-elevated CX.To find out more, browse through www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Rights Scheduled.
The identification of an Aragon Research study award champion is certainly not a promotion through Aragon Research study of any type of merchant, item, or service. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What primary awards did Five9( FIVN) succeed in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Study Technology Honor for AI Get In Touch With Centers and was called a Forerunner in 2 Aragon Analysis Entire world documents: AI Agent Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025.
What brand-new AI items did Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to enhance consumer adventure administration.Just how carries out Five9’s( FIVN )BRAND-NEW CX vision impact customer support? Five9’s NEW CX sight mixes artificial intelligence Representatives along with AI-empowered Individual Representatives to supply hyper-personalized, uncomplicated clientknowledge while minimizing costs and also boosting performance.
What was Five9’s( FIVN) important opening in the Aragon Study Globe 2025 document? Five9was set up as the absolute most critical seller in the artificial intelligence Representative Platforms in the ICC, 2025 report, identifying their critical vision for AI-driven development in CX. When did Five9( FIVN) obtain the AragonInvestigation Development
Honor
?
Five9 was actually officially offered with the award on December 10, 2024, at the Aragon Transform 2024 awards event.